Ferrum provides sharpening services at our McMinnville, Oregon factory. This service is free for every knife we make. Customers who send their knives by mail are responsible for all shipping and return delivery charges, (actual carrier rates). We will include a special offer for future knife purchases when we return your knives to you (because paying for shipping is a real bummer). Most warranty sharpening orders are turned around within 24 hours of receipt.
We are also happy to sharpen your other knives for a discounted rate of $4 per blade. Custom laser engraving is also available for $15.
The process is simple:
- Just use the form below or send us an email to Sales@ferrumtechnology.com with “Warranty Sharpening” as the subject. Tell us how to reach you by phone, where to return the knives and any special services you would like.
- We will reply to your email with a reference number to help us track your order and tips on how to safely package your knives for shipment to us.
- When your order is completed, we will send you a confirmation email with a secure link to pay for return shipping fees and any special services you may have requested. Your knives will ship back to you as soon as you have completed the online payment.